Who do I contact about my order, delivery or return?

Contact the store you bought from,  they’re the only ones who can help with an order.

When you buy through a Click Frenzy deal, the purchase happens entirely on the store’s website. The store takes your payment, ships your order, and handles returns, refunds and warranty claims under its policies and Australian Consumer Law. Click Frenzy never processes those payments or orders, so we have no record of your purchase and no way to look it up, change it or refund it.

For order help:

• Check the order confirmation email from the store, it usually links to their help pages.

• Use the store’s own contact or returns process.

  
  

Where Click Frenzy can help: if the deal listing itself was wrong, an outdated price or a dead link,  report it via our contact form and we’ll re-check it.