Why didn’t my promo code work?
Frustrating, we know. Codes are entered at the store’s checkout and judged by the store’s rules, so the usual culprits are:
- It expired: the store ended the promotion, sometimes earlier than advertised.
- Conditions weren’t met: minimum spend, excluded brands or sale items, new-customer-only, or one use per customer.
- Wrong store or region: some codes only work on a store’s Australian site, or in certain categories.
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A typo: worth re-copying the code exactly.
We check and curate codes regularly (that’s the “Verified” date you see), but a store can pull a code at any time between our checks, and we can’t make a store honor one.
If a code is dead, please report by contacting us, so we can review it and check the store’s own terms, as the fix is often just a condition you can meet.