My pass isn't showing alerts, what do I do?

If your Frenzy Pass isn’t showing alerts, try these quick checks:

  • Make sure the pass is still in your Apple or Google Wallet,  removing it stops all updates.


  • Check that wallet notifications are enabled in your device settings.


  • Some updates refresh the pass silently, so you won’t always see a lock-screen alert.


Still stuck? Remove the pass and re-add it via your original SMS link, or sign up again at clickfrenzy.com.au/frenzy-pass with the same details.


If that doesn’t sort it, contact support.

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