What if I get a new phone, can I transfer my pass?
Same phone, new number: your pass stays put, it lives in your wallet, not your phone number.
New phone: wallet passes sometimes carry over automatically when you sign in with the same Apple ID or Google Account.
If your Frenzy Pass doesn’t appear, the fix is easy:
- Open the original SMS link we sent you and add the pass to your new device, or
- Sign up again at clickfrenzy.com.au/frenzy-pass using the same details.